Return Policy
Return Eligibility
We accept returns of unopened and unused products within 30 days of purchase. Products must be in their original packaging and condition to be eligible for return.
Return Process
To initiate a return, please contact us using the information provided on our contact page. We will provide you with return instructions and a return authorization number.
Refund Processing
Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Non-Returnable Items
Opened products, products that have been used, or products that are not in their original condition may not be eligible for return. Perishable items cannot be returned.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Contact
If you have questions about our Return Policy, please contact us at contactus@warmoulighteu.world or through our contact page.